She Rocks! Tammy Edwards – Event Planner/Owner of Serenity Event Services

By Guyanese Girl June 26, 2014

Being a single parent of beautiful daughter she still manages to be on top of her career. Tammy Edwards is fully committed to providing the highest possible standards of customer service and support. These abilities allow her to relate to her client’s needs. She exudes creativity and radiates positive energy. With her captivating charm and heart-warming smile, she easily develops a solid relationship with her clients, colleagues and vendors, understanding their vision, goals and objectives for their event. Often being called a perfectionist and detail-oriented, she directs her passion into everything she does from event logistics to design. Tammy understands and appreciates the importance of a job well done.
Tammy started her career in hospitality at the age of 19 years old. She worked at the Le Meridian Pegasus as a Clerk in the purchasing department. Within three months she was promoted to Assistant Income Auditor, when that position became redundant she was offered a position to work in the Executive Lounge. Tammy did not see losing her position as an Assistant Income Auditor a disappointment, but instead saw it as a new challenge. Her duties were to assist every guest that came into contact with her, she did it with dedication and went above and beyond every time, exceeding their expectations.

She was later transferred to the Front Office Department as a Front Office Cashier where she stayed for a few years after which she then migrated to Antigua and Barbuda in 2003. With her experience and customer service training, her job as a Guest Service Agent at the St. James Club Hotel and Resort in Antigua and Barbuda was easy. Again she was again quickly promoted to Guest Service Manager/Wedding Coordinator for 8 years where she planned and organised wedding ceremonies that were held on the beach, in the garden and along the boardwalk paying close attention to details and bringing the couple’s vision to life.

Tammy made every bride and guest feel extremely special, so it’s no surprise that she received many compliments and recognitions along the way. Loved by her peers for her accommodating attitude, fun personality and warm smiles, Tammy won Staff of the Month and Smile of the Month many times while at the St. James Club.

In 2011, Tammy returned to Guyana where she worked as the Assistant Food and Beverage Manager at the Princess Hotel and Casino. She was responsible for all areas of the Food and Beverage operations including the Banquet department and also the booth preparations for GuyExpo, Wedding Expo and Feminition at the Princess Hotel. Additionally, she prepared for shows and events including but not limited to boxing events, The Miss Guyana Universe Pageant and Miss Guyana India World Pageants.

After one year as Food and Beverage Manager, Tammy took on the role as Front Office Manager. She managed and trained the concierge, night auditor and team of receptionists ensuring that they provided professional and friendly service to customers. Added to her many responsibilities she also troubleshoot complaints and emergencies all while liaising with other departments at the Princess Hotel and Casino. However planning events and providing “WOW Service” was Tammy’s passion, she decided to become a full-time event planner, and hence Serenity Event Services was born. Tammy’s first job since she started was planning the wedding reception for one of Guyana’s Cricket hero Ramnaresh Sarwan that was held on December 22nd 2013 to accommodate 1,200 persons. Although the rain fell that evening the event was successful and they happily married couple was very “HAPPY”.

Tammy is looking forward to planning bigger and better events in 2014!